As a result of COVID-19, a new technology will make it easier for families to research care facilities. A Place for Mom, Inc. (APFM) has designed an app that provides a virtual tour. This app will help both families and the senior living industry.
With more American families dealing with the consequences of aging and the resulting long-term care needs, finding quality care has become very important for individuals and their families.
According to a release from the company, seniors and their families will be able to use the app to schedule and participate in live community tours, creating a seamless digital experience that is designed to meet current needs and be a permanent solution for the industry long term.
Virtual Tours Offer Safety and Allows Family Participation
"COVID-19 drove a digital revolution overnight, and it's here to stay," said Larry Kutscher, CEO, APFM.
"With families researching an average of four facilities before making a decision, we have an opportunity to greatly improve that process to create a better experience. Community and family feedback is very positive," he said.
The company says their research indicates that 50% of potential residents receive input from multiple family members. The app allows people from different locations to take the virtual tour by using this secure connection. Families will be able to schedule or reschedule receive automated alerts and appointment reminders.
"The virtual tour app is very user-friendly and the personal interaction was top notch. All our questions were answered, and it truly helped us in choosing the best location for our father," said Sean Osaki, a recent APFM customer.
Approximately 300 of APFM's 15,000 communities are currently using the app, and it officially rolls out nationally in June 2020 across Android and iOS devices.
A Place for Mom, Inc. is a senior living advisory service in North America with 15,000 communities. APFM helps families make care choices for senior independent living, including long-term care options like nursing homes, assisted living facilities, and home care providers.
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