What should families look for beyond a senior living community's website?

Answer:

A professional-looking website can create a positive first impression, but it does not measure the quality of care. Families should evaluate inspection reports, staffing levels, communication practices, resident activities, dining services, and overall cleanliness. Use the LTC News Caregiver Directory to compare providers in your area, estimate costs with the Cost of Long-Term Care Services Calculator, and ask whether the community accepts Long-Term Care Insurance benefits if your loved one has coverage. Visiting the community in person remains one of the most important steps in choosing the right long-term care provider.