What questions should providers ask before buying an AI tool?
Answer:
Start with the basics:
- What problem does this technology solve?
- Has it been validated in long-term care settings?
- Does it integrate with our existing systems?
- Will staff actually use it?
- Can the vendor demonstrate measurable results?
- How will success be measured after implementation?
- How does it protect resident privacy and support HIPAA compliance?
A vendor should be able to answer each of these questions with clear evidence, not marketing claims.