What is an after-hours nurse triage line?

Answer:

An after-hours nurse triage line gives patients and family caregivers access to a licensed nurse when a doctor's office is closed. Depending on the program, nurses can review symptoms, answer general health questions, help determine whether a concern can wait for regular office hours, or recommend seeking urgent or emergency care. Some healthcare call centers use non-clinical staff for initial calls and escalate medical concerns to a nurse or on-call clinician.